We want you to love your NIGHTSHIFT kit. If something isn't right, we'll make it right.
30-Day Money-Back Guarantee
If you're not satisfied within 30 days of delivery, contact us at support@nightshiftlighting.shop and we'll arrange a refund or replacement.
Damaged, Defective, or Wrong Item
If your item arrives damaged, defective, or incorrect, email us within 30 days with your order number and a photo or short video. We'll send a free replacement or issue a refund — you won't need to ship the item back.
Change of Mind
For change-of-mind returns within 30 days, contact us to start a return. Items should be unused and in original packaging. Return shipping for change-of-mind returns is the customer's responsibility.
Refund Timing
Approved refunds are issued to your original payment method within 5–10 business days.
How to Start
Email support@nightshiftlighting.shop with your order number and reason. We reply within 24 hours.