Refund policy

REFUND / RETURN POLICY

Returns & Refunds

We want you to love your NIGHTSHIFT kit. If you're not satisfied, you're covered by our 30-day money-back guarantee.

30-Day Guarantee You may request a return within 30 days of delivery. Items must be in original, resellable condition with all included parts.

How to start a return Email us at support@nightshiftlighting.shop with your order number and reason for return. We'll respond within 24–48 hours with instructions.

Refunds Once your return is received and inspected, we'll process your refund to your original payment method within 5–10 business days. Return shipping is the customer's responsibility unless the item arrived damaged or defective.

Damaged or defective items If your item arrives damaged or defective, contact us within 7 days of delivery with photos and we'll send a free replacement or full refund — no return needed.

Questions? Email support@nightshiftlighting.shop.